Front Desk Sales Associate
Part Time • Gambrills
Responsive recruiter
Benefits:
- Company parties
- Free uniforms
- Opportunity for advancement
- Training & development
At Goldfish Swim School, we care about providing top-notch swim lessons. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members. Our team is growing, and we are looking for individuals who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid training, reliable scheduling, a rewarding work environment and a one-of-a-kind culture that practices our core values as much as we practice our swim skills!
Front Desk Sales Associates introduce families to our program and guide them through their first days at Goldfish and support swimmers as they progress from mini and junior swimmers to gliders and pros.
Primary Responsibilities:
- Provide WOW! Customer Service to our members
- Assist with class scheduling and billing
- Build rapport with parents and family members
- Work in a sales capacity to sell new memberships and retain existing members
- Use observation, conversation and relationship-development skills to identify parent concerns and offer solutions
- Complete Salesforce tasks to contact online inquiries and answer questions
- Care for the school by managing inventory and completing light cleaning tasks
- Fulfill other duties or responsibilities as assigned by your employer
Perks and Benefits:
- Culture-driven company
- Great pay ($16-$18 per hour)
- Thorough, paid training & free lifeguard, CPR & AED certification
- Set weekly schedule - always know when you’re working
- Social opportunities
- Free swim lessons for children & siblings
- Weekday lessons end at 8:00pm (no late nights), no Saturday/Sunday nights
Requirements
- Ability to work with children
- Excellent communication and organizational skills
- Phone, text, email and computer skills
- Ability to perform physical job functions, including standing for extended periods of time, working from an upright (standing) desk as well as lifting, reaching and bending and light cleaning
- Ability to complete lifeguard, CPR & AED certification class as part of training and lifeguard as needed, working in a hot and humid pool setting; Assisting with lifeguard duties as needed
- High school diploma or equivalent required
Our Core Values:
- We go above and beyond with every detail to create a GOLDEN experience
- We believe in nurturing a culture that provides WOW customer service
- We do the right things, make the right decisions and treat people with Integrity, Compassion and Trust
- We meet and exceed expectations so you see Extraordinary Results
- We make a big deal out of life’s accomplishments by remembering to Celebrate!
At Goldfish Swim School - Waugh Chapel, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!
Visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s to see what real employes are saying about Goldfish Swim School
Some of our most successful team members have worked in places like:
- Gym, Fitness and Recreation Center
- Spa, Hotel and Concierge roles
- Customer Success Manager, Customer Relations, sales and services team member or inside sales representative
- Customer Service Representative or Call Center Representative
- Inside Sales Representative, Sales Representative
Compensación: $16.00 - $18.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!